Carolina Climate Masters commits to always uphold the highest ethics and values to serve our customers and employees. Our Code of Ethics is our committment to you.

Customers

• We will serve our customers with integrity competence and objectivity
• We will deliver all that we promise through our value-added service
• We will work with the customer to determine what the problem is, and take care of it
• We will respect each customer’s home and property, leaving it as clean as we found it

Employees

• We regard our employee’s satisfaction as important as customer service and profitability
• We will assign technical support to each job in accord with experience, knowledge, and expertise
• We will train our employees to improve and uphold our high performance standards

Professional Responsibilities

• We will perform jobs for which we are qualified by our experience and technical competence
• We will make quality service our trademark
• We will always stand behind our work
• We will follow the Golden Rule
• We will maintain a professional attitude and behavior

Earnings

• We will agree independently in advance with our customers on our fee basis
• We will maintain a profitable business as our responsibility to our employees and families
• We will be mindful of the honest value received by our customers and our right to an ethical profit

Social Responsibility

• We will be good corporate citizens
• We will protect the health and safety of our community by sharing knowledge of new environmental developments and technological advancements